Avis Terms & Conditions – Summary of Key Points

Please note for the full terms and conditions of AVIS a link is provided when submitting your booking.

Below is a summary of the most Important Information. If you do have further questions, please contact our Customer Care Team.

Rental Vehicle Excess


The excess for your chosen vehicle is approximately AUD $4,400-$5,500.

As owners of the car, the rental company has full insurance for your chosen rental vehicle. Basic cover is included in the rental quote however if the car is damaged, stolen or Third Party Loss occurs during your journey, you must pay up to the Rental Vehicle Excess amount listed in your rental agreement, providing you have adhered to the terms of your agreement.

Avis Australia refer to their excess as Loss Damage Waiver (LDW). Overhead, underbody and water damage to the car, any damage to vehicle extras (including child seats, GPS & personal belongings) and roadside assistance (eg. towing, off-road time, locked keys or misfueling) are excluded from the capped LDW. Costs to repair or replace such items may be charged at the actual repair cost.

Protection options to reduce or reimburse your rental vehicle excess are available including third party Rental Vehicle Excess insurance or excess reduction at the rental counter.

Credit Card Surcharge


1.29% of the total transaction value will be charged by the provider at the time of collecting your rental car.

Security Deposit/Bond


For security purposes of the credit card holder, all renters must have a credit card in their own name. It is not possible to collect a vehicle with someone else’s credit card.

Credit/Debit card payments

If paying by credit/debit card a ‘security hold’ of AUD $200 (AUD $400 for commercial vehicles) in addition to the estimated total rental charges will be placed on the card account provided. The card holder will not have access to these funds until billing is finalised at the completion of the rental.

For Franchise locations the Security Deposit/Bond can be up to $600 if paying with a Debit Card. Please contact us prior to Pickup & we will inquire on your behalf.

Accepted Cards


The following cards are accepted:

  • American Express
  • Diners
  • MasterCard
  • Visa

Debit Card Payments

Avis accepts any debit card for the payment of a vehicle rental which:

  • is issued by a bank or other financial institution; and
  • displays the MasterCard or Visa logo; and
  • has the customer’s name and card number on the card.

At commencement of rental, Avis does not accept a prepaid or reloadable stored value card, a travel money card or an EFTPOS card. A credit or debit card as outlined above must be presented at commencement of rental. Upon completion of rental, some Avis locations will accept a prepaid or reloadable stored value card as a form of payment.

Cash Payments

A credit or debit card is required at pick up to secure funds for the rental. At vehicle return customers may have the option to pay by cash, please enquire with your selected return location.

Further, when paying by cash, please contact Bargainwheels at the time of booking your vehicle to confirm Avis’ ‘cash qualification’ requirements including prepayments, refunds and the time required to process qualification application. Cash payments must be arranged and agreed in advance.

Prepaid and Reloadable Debit cards, Gift Cards, Travel cards & EFTPOS cards

Prepaid and Reloadable Debit cards, Gift Cards, Travel cards & EFTPOS cards. These forms of payment are not accepted by Avis Australia.

Driver and Licence Requirements


When you pick up the car, please have your Passport or national ID card, driving licence (unrestricted and in English) and acceptable credit or debit card/s present.

Drivers Licence & ID

A valid driving licence from the renters country of residence must be presented in person at the time of rental.

This licence must include a photo and be written in English and must represent legally authorized, uninterrupted driving privileges, and unrestricted Driver Licence (i.e. not a probationary Licence) in the country of residence for at least one year immediately prior to the rental pick-up date.

This licence must certify the driver as qualified to legally operate the class and category of vehicle being rented.

All driver licences printed non Latin/Roman characters must be accompanied by a valid International Driving Permit (IDP)

All forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental.

Avis in Australia will accept the following drivers licence

  • A driver’s licence issued by any state or territory in Australia or New Zealand.
  • A driver’s licence issued by any United States, territory, or possession.
  • A valid driver’s licence issued by a country participating in the 1949 Geneva convention on Road Traffic or the 1943 Convention on the Regulation of Inter-American Automobile Traffic. (Call your nearest reservation office for participating countries.)
  • Any foreign renter must carry a driver’s licence written in English. Any customer carrying a non-English licence must also present an International Driving Permit that is written in English.
  • International driving permits serve only as a translation, and are valid if presented in conjunction with an official driver’s licence of the issuing country.

Chinese Drivers Licences

Chinese Drivers Licences are acceptable as long as they are also accompanied with a full English translation from an approved translator. This also includes a notary translation done in China.

Restrictions

  • Individuals with Learner’s Permits, Provisional or Probationary licences may not operate Avis’ vehicles.
  • Avis is unable to rent a car to anyone with a suspended, revoked, expired, cancelled or surrendered driver licence.

Temporary Licences

  • A temporary licence issued as a replacement for a lost licence or due to a change of address is accepted and will be checked for validity.
  • A temporary licence issued as a beginner’s permit for the purpose of learning to drive is not accepted.

Driver Age Requirements

Avis requires drivers to be over the age of 25. Some Avis locations have lower minimum age requirements, such as 21-25, which may incur a daily Young Driver surcharge of AUD $25 (excluding GST) per day.

These minimum age requirements may also restrict the types of vehicles you will be able to rent from Avis. There is no maximum age required to rent with Avis.

Note, local fees and charges may be applied to the displayed prices by the rental company upon collection of your vehicle.

Additional Drivers


Additional driver/s can be added to the rental agreement at the time you collect your hire car at the rental counter. Additional drivers are permitted to drive provided they meet the following requirements:

  • At the time of picking up the vehicle, all additional drivers must be present with their valid drivers licence.
  • If the additional driver is below the age of 25, they will also be charged the Young Driver surcharge.
  • Meet the licence & age requirements of renting the vehicle and;
  • Agree to the Rental Agreement Terms & Conditions.

Additional drivers may be added to the Rental Agreement without charge where:

  • The main driver’s spouse.
  • The main driver’s employer, employee, fellow employee or partner, if it is disclosed by you that the vehicle is being rented for business purposes; or
  • The primary driver is an Avis Preferred and Presidents Club member.

Each / any Additional Driver who does not fall under the categories above will be charged per day to be authorised to drive the rental vehicle. A cost of AUD $5.50 per day per driver capped at 5 days with a maximum charge of AUD $27.50 will be charged.

Note, local fees and charges may be applied to the displayed prices by the rental company upon collection of your vehicle.

Fuel Policy

Full to Full

The vehicle is supplied with a full tank and must be returned with a full tank or additional fees will apply.