No Birds Terms & Conditions – Important Info

Please note: for No Birds Australia’s full terms and conditions, a link will be provided upon booking submission.

Below is a summary of the most important information. If you have further questions, please contact our customer care team.

Rental Vehicle Excess

The Damage Excess amount is approximately AUD $1,000 and will be specified in the Rental Agreement you accept upon pick up.

The excess is the most you’ll pay towards repairs for damages to the vehicle’s bodywork, where the repairs are covered by the rental provider’s basic insurance. The basic insurance often doesn’t cover damage to other parts of the vehicle (overhead, underbody, interior, windows, wheels) or other charges (misfuelling, loss of use, key loss, towing, roadside assistance, child seats, GPS devices, personal belongings); you may be charged full costs for repair or replacement expenses that are not covered by the basic insurance.

Protection options to reduce or reimburse the rental vehicle excess are available. These options include third-party Rental Vehicle Excess insurance, and excess reduction waivers sold by the rental provider at the rental counter.

Credit Card Surcharge

No credit card fee is charged.

Security Deposit/Bond

A valid credit card in the renter’s name is required upon collection of the rental vehicle. The nominated card must have available credit for the estimated rental charges plus a security deposit of AUD $500.

Accepted Cards

  • MasterCard
  • Visa

A valid credit card in the renter’s name is required upon collection of the rental vehicle. Digital cards are not accepted. Credit cards under another person’s name are not accepted.

Cash Payments: Cash payments are not accepted.

Debit Card Payments: Debit cards are accepted.

Driver and Licence Requirements

Upon commencement of the booking, renters are required to present a valid passport or national ID card, an unrestricted driver licence printed in English, and an accepted credit or debit card.

Drivers Licence & ID

No Birds Australia recognises all current unrestricted Australian driver licences and overseas licences. Probationary licences are also accepted.

Driver licences must be printed in English with a photograph of the driver, must not be expired or suspended, and must be presented upon collection of the rental vehicle.

Should the valid driver licence be printed in a language other than English or not display a photograph of the driver, No Birds will accept a certified English translation or an International Driving Permit, which must be presented alongside the original licence.

Driver Age Requirements

All drivers must be between 21 and 79 years old upon commencement of the booking.

Additional Drivers

Additional drivers that meet the age and licence requirements above can be added to the Rental Agreement upon collection of the rental vehicle. A charge of AUD $5 per additional driver per day will apply, capped at AUD $25 per driver.

Fuel Policy

Full to Full: The vehicle is supplied with a full tank of fuel; if the vehicle is not returned with a full tank of fuel, additional refuelling fees will apply.

Mileage

WA: Includes free unlimited mileage within 500 kilometres of Perth.

NSW/ACT: Includes free unlimited mileage within NSW/ACT.