Sixt Terms & Conditions – Important Info

Please note: for Sixt Australia’s full terms and conditions, a link will be provided upon booking submission.

Below is a summary of the most important information. If you have further questions, please contact our customer care team.

Rental Vehicle Excess

The excess for the chosen vehicle is approximately AUD $4,950 and will be specified in the Rental Agreement you accept upon pick up.

The excess is the most you’ll pay towards repairs for damages to the vehicle’s bodywork, where the repairs are covered by the rental provider’s basic insurance. The basic insurance often doesn’t cover damage to other parts of the vehicle (overhead, underbody, interior, windows, wheels) or other charges (misfuelling, loss of use, key loss, towing, roadside assistance, child seats, GPS devices, personal belongings); you may be charged full costs for repair or replacement expenses that are not covered by the basic insurance.

Protection options to reduce or reimburse the rental vehicle excess are available. These options include third-party Rental Vehicle Excess insurance, and excess reduction waivers sold by the rental provider at the rental counter.

Commercial Vehicles

Single Vehicle Accidents (SVA) are also excluded from the DRF and will incur an additional fee of up to AUD $2,200. Costs to repair or replace such items may be charged at the actual repair cost. Refer to Thrifty’s terms and conditions for more information.

Protection options to reduce or reimburse the rental vehicle excess are available. These options include third-party Rental Vehicle Excess insurance, and excess reduction available at the rental counter.

Security Deposit/Bond

A valid credit card in the renter’s name is required upon collection of the rental vehicle. The nominated card must

For the security of the credit card holder, the primary driver must present a credit card in their own name. It is not possible to collect a vehicle with someone else’s credit card.

Credit/Debit Card Payments:

Credit/Debit cards must be presented at the time of vehicle pick-up and the validity period must be at least one month after the end of the rental period. Card processing fees apply.

A deposit is payable on your credit card of AUD $200 up to a maximum of AUD $1100 dependant on car type and renting location, as security for any incidental charges. This deposit holds the funds aside from your credit card balance and will be refunded to you once your vehicle has been returned, pending any additional charges. Depending on your financial institution, this may take approximately 2-5 days once we have processed this refund.

Credit Card Surcharge

1.29 – 3.75% of the total transaction value will be charged to any card used for payment with Sixt Australia.

Accepted Cards

  • Mastercard
  • Visa
  • American Express
  • Diners Club
  • JCB

Debit Card Payments: Sixt accepts any debit card which:

  • is issued by a bank or other financial institution; and
  • displays the Mastercard or Visa logo; and
  • has the primary driver’s name and card number on the card.

Sixt does not accept prepaid or reloadable value cards, travel money cards, or EFTPOS cards. A credit or debit card as outlined above must be presented upon collection of the rental vehicle.

Cash payments are not accepted by Sixt Australia.

Prepaid and Reloadable Debit Cards, Gift Cards, Travel Cards, and EFTPOS Cards are not accepted by Sixt Australia.

Driver and Licence Requirements

Upon commencement of the booking, the renter and any additional driver must present a full, current, unrestricted driver’s license printed in English, and an accepted credit or debit card.

Drivers Licence & ID

A valid driver licence from the primary driver’s country of residence must be presented in person upon collection of the rental vehicle.

This licence be unrestricted (ie. not a probationary licence) and must include a photograph of the driver, be printed in English, and represent legally authorised, uninterrupted driving privileges for at least one year immediately prior to the rental pickup date.

The licence must certify the driver as qualified to legally operate the class and category of the vehicle being rented.

All driver licences printed in non-Latin/non-Roman characters must be accompanied by a valid International Driving Permit (IDP).

Any and all required documentation must be under the primary driver’s name and be presented by the primary driver upon collection of the rental vehicle.

Driver Age Requirements

Sixt requires drivers to be of or over the age of 21. All drivers under the age of 25 may incur a daily Young Driver surcharge.

Additional Drivers

Additional drivers can be added to the Rental Agreement upon collection of the rental vehicle.

Additional drivers are permitted to drive the rental vehicle, provided they meet the following requirements:

  • All additional drivers must present a valid driver licence upon collection of the rental vehicle.
  • If the additional driver is below the age of 25, they may be charged a Young Driver surcharge.
  • Meet the licence and age requirements set by Sixt Australia.
  • Agree to the Rental Agreement terms and conditions.

Any additional driver will be charged per day to be authorised to drive the rental vehicle. A cost of AUD $5.50 per day per driver will be incurred.

Additional fees and charges may be applied by the rental provider upon collection of the rental vehicle.

Fuel Policy

Full to Full: The vehicle is supplied with a full tank of fuel; if the vehicle is not returned with a full tank of fuel, additional refuelling fees will apply.